NEMS Healthcare Professionals
NEMS Community Benefit Services Limited has been operating in Nottinghamshire for nearly 25 years, providing a population of more than 1million with urgent primary health care services.
Since we were founded in 1998 NEMS has strived to constantly improve the standard of our service and get things right from the patients’ perspective.
Whether providing telephone clinical assessment or urgent out-of-hours treatment, we always draw on the knowledge, skills, and experience of Nottinghamshire’s healthcare community to align our services with the local population’s unique needs.
Operating out of 2 registered locations and four total bases, our services are delivered by a team of skilled, flexible, and forward-thinking doctors and support staff. Our team of more than 350 healthcare professionals includes 130+ sessional GPs, 180+ substantive staff, and 50+ agency workers, all going above and beyond to ensure an unmatched standard of care.
NEMS Healthcare Professionals
NEMS Community Benefit Services Limited has been operating in Nottinghamshire for nearly 25 years, providing a population of more than 1million with urgent primary health care services.
Since we were founded in 1998 NEMS has strived to constantly improve the standard of our service and get things right from the patients’ perspective.
Whether providing telephone clinical assessment or urgent out-of-hours treatment, we always draw on the knowledge, skills, and experience of Nottinghamshire’s healthcare community to align our services with the local population’s unique needs.
Operating out of 2 registered locations and four total bases, our services are delivered by a team of skilled, flexible, and forward-thinking doctors and support staff. Our team of more than 350 healthcare professionals includes 130+ sessional GPs, 180+ substantive staff, and 50+ agency workers, all going above and beyond to ensure an unmatched standard of care.
Healthcare Services
At NEMS, we provide three core services to support Nottingham’s existing NHS institutions and the patients who use them:
Clinical Assessment And GP Out-of-Hours
If your local GP surgery is closed, and you’re experiencing health issues that need urgent attention, our Clinical Assessment Service and GP Out of Hours care will help you reach the medical care, advice, and treatment you need promptly and professionally.
Patients are mainly referred to us via NHS 111 where a symptom assessment determines that a patient needs to see a GP, but no local surgeries are practically accessible.
We provide our service to patients registered at 130 practices spread across three localities in Nottinghamshire, facilitating urgent care for a total population of roughly 1.1million patients. Following our clinical assessment on the telephone, if we need to see you for a face-to-face consultation you will be directed to one of three locations in Nottinghamshire
We record the details of each patient contact, assessment, and subsequent consultation in our clinical system, and transfer this information electronically to the patient’s GP practice by 08:00 the next working day. This means that whenever you come under our care, your own GP will be fully aware of any ongoing health issues and treatments, ensuring an efficient and high-quality standard of care from all NHS touchpoints.
While most local surgeries are open for 50 to 60 hours per week, we can care for your urgent needs for approximately 118 hours per week, ensuring access to medical care when you need it most.
PC24
Patients that attend Kings Mill Hospital’s ED department and are identified as being in need of Urgent Primary Care are ‘streamed’ to NEMS clinicians who carry out face-to-face consultations. This service operates 24/7 365 days a year.
Patients cannot choose to be seen by NEMS as it is safer for hospital staff to make a very brief assessment of suitability before sending the patient to NEMS.
Urgent Primary Care at QMC
Patients that attend Queen’s Medical Centre ED department and are identified as being in need of Urgent Primary Care are ‘streamed’ to NEMS clinicians who carry out face-to-face consultations. This service operates 24/7 365 days a year.
Patients cannot choose to be seen by NEMS as it is safer for hospital staff to make a very brief assessment of suitability before sending the patient to NEMS.
Other Healthcare Services
In addition to its three core services, NEMS provides a number of other healthcare services to patients and healthcare professionals, including its Clinical Navigation and NEMS Pathways service.
We provide services to healthcare professionals such as conveyance avoidance for ambulance crews, an influenza prophylaxis and treatment service for care homes, and the Special Allocation Service for Nottinghamshire. In addition, we offer a non-clinical call handling service staffed by an experienced team of operational staff who take referral calls on behalf of district nurses, community midwives, commissioner response, as well as providing comfort calling services to patients in busy times.
- Conveyance avoidance for ambulance crews
- Treatment service for care homes
- Special Allocation service
- Non-clinical call handling service
- Comfort calling services
Exciting Opportunities
We have a range of exciting opportunities for healthcare and business professionals looking to join one of Nottinghamshire’s leading healthcare providers.
At NEMS, we strive to create a great working environment where our staff can feel valued and supported, while having everything they need to deliver a great standard of service.
As a forward-thinking and patient-focussed social enterprise, our staff have the opportunity to work across several sites and tackle varied challenges as they ensure the best possible outcomes for our patients.
